How do you rate this laptop with Linux?
Excellent
 
33% (8)
Good
 
29% (7)
Fair
 
13% (3)
Poor
 
4% (1)
Unusable
 
21% (5)

HP ProBook 4710s

Introduction

This is a compatibility guide to running Linux with the HP ProBook 4710s laptop.

This page is just for discussing using Linux on the HP ProBook 4710s. For a general discussion about this laptop you can visit the HP ProBook 4710s page on LapWik.

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Specifications

For full specifications see the HP ProBook 4710s specifications page.

NameHP ProBook 4710s
ProcessorIntel® Core™ 2 Duo Processor T9600 (2.80 GHz, 6 MB L2 cache, 1066 MHz FSB)
Intel® Core™ 2 Duo Processor P8700 (2.53 GHz, 3 MB L2 cache, 1066 MHz FSB)
Intel® Core™ 2 Duo Processor P7370 (2.00 GHz, 3 MB L2 cache, 1066 MHz FSB)
Intel® Core™ 2 Duo Processor T6570 (2.10 GHz, 2 MB L2 cache, 800 MHz FSB)
Screen17.3“ 1600×900 Widescreen
RAMUp to 8GB
HDD160GB to 500GB
Optical DriveDVD+-RW
GraphicsATI Mobility Radeon HD 4330
Network10/100/1000 Ethernet
Intel WIFI Link 802.11a/b/g draft-n
Broadcom 802.11a/b/g/draft-n

Linux Compatibility

DeviceCompatibilityComments
ProcessorWorks
ScreenWorks
HDDWorks
Optical DriveWorks
GraphicsWorksSee notes below
SoundWorksSee notes below
EthernetWorks
WirelessWorks
BluetoothWorks
ModemNot Tested
USBWorks
Card ReaderNot Tested
ExpressCard SlotWorks
WebcamWorks

Notes

Graphics

For best results from the Radeon 4330 you will need to install the proprietary driver from ATI. See the guides section on this site for installation instructions for various Linxu distributions.

Sound

For sound to work you will need to add the following Linux to your /etc/modprobe.conf (or your distro's equivalent) file:

options snd-hda-intel model=hp

Summary

This is some configuration work required to get the HP ProBook 4710s working fully with Linux but once this it does the laptop works just fine.


Discussion

Mike, 2012/09/08 10:22

I run Linux Mint 10 (64 bit) on my machine, runs like a dream. Although a little hot at times as mentioned below, I do need to strip the keyboard out at some point as it's not been done in a while and the machine is now about 3 years old.

Also run VMWare on this so I can run Windows when I need to test things for work.

Easy to configure and no issues found so far.

pilux, 2011/11/10 08:02

The “running hot” issue I had turned out to be quite easy to fix. When you remove the keyboard, which wasn't difficult, you get access to the system fan. I just brought the vacuum cleaner close to the fan, making sure I didn't touch anything, and the laptop is now cool again and doesn't make unexpected noise. You're supposed to use compressed air from a can for this procedure, but I didn't have access to that.

Since then the battery has gone bad, but it's now 2 years old and the temperature surely hasn't done any favors to the battery life either. So that is not unexpected, unfortunately.

James, 2011/11/10 05:47

Probook 4710s w/ ubuntu 11.04 Core 2Duo and 4GB Ram, 320GB HD, Bluray Multi drive, ATI Radeon

-Processor fan runs constantly and laptop is always hot.

-HDMI out to second display randomly goes blank and then comes back after a couple seconds

-Battery life reduced by two hours compared to Win 7 (3 hours instead of usual 5)

-Loses settings for graphics adapter. If you run it without the second display it forgets all settings when re-connected.

-Bluetooth doesn't work when laptop is running on battery. (drops all connections and gives option to re-connect but clicking it does nothing. Randomly forgets devices that were previously paired requiring reboot and re-pairing(cause pairing fails with all devices when this occurs).

-If the laptop is booted with AC plugged in, unplugging it causes hard lock/freeze and laptop must be hard powered off and rebooted to fix.

-HDMI output doesnt support resolutions above 1080p for second display, even though the display does.

-Heavy lag on battery power, unable to transfer files and watch a video at the same time, and Bluetooth is broken as previously mentioned.

-Random mouse freezes (external mouse and onboard trackpad is completely frozen, but kb still works)

-Brightness controls do not function. Must use Ubuntu Tweak to change brightness level setting when powered by battery.

-Media keys do not map in “Keyboard shortcuts” (it saves your configured settings but the keys do nothing when pressed)

I've always loved Ubuntu on my past desktop machines, but on this laptop, it has basically turned it into a paperweight. All I do is try to fix it's many issues leaving me no time to actually use the computer. For obvious reasons, I'll be deleting Ubuntu and reverting to Win 7 as soon as I have the time to do the install.

Very disappointing and honestly a piece of garbage software. Windows is suddenly looking like it came from heaven (never thought that was possible).

pilux, 2011/06/21 17:59

With Ubuntu 11.04 (Natty Narwhal) everything works, but the laptop runs hot and the fans are always on making it extremely noisy. This worked fine with earlier version. ATI drivers being used.

lbcom, 2010/06/08 22:37

all components work, modem dont checked.

EricW, 2010/01/04 10:13

I installed Ubuntu 9.10 karmic koala on this machine : no problem, except for sound. Problem solved after adding :

options snd-hda-intel model=laptop

in /etc/modprobe.d/alsa-base.conf

jcos07, 2009/12/26 05:49

Hi there,

I have this laptop and it is great but lately the bluetooth has stopped working (even tho it says it is working). I also get the 'unable to start the bluetooth stack service' box.

Not sure what to do and even if it is something that I might have done.

Hoping someone can help.

Thanks :-D

Emil, 2009/12/02 20:35

Hi I am planning to get this laptop soon. And I want to ask you:

Is there a problem with the function keys ( volume, wifi turn on/off ..and soo) cuz 4510 actually have this problem..

And another one …Does the laptop heating to much…or it is OK
:?

I saw that someone actually make it work with 3D…soo i guess compiz will run fine

Thanks in advance 8-):-)
Sorry for the bad english

lbcccom, 2009/11/18 17:28


Do anyone have works wifi(Intel Corporation Wireless WiFi Link 5100) on this notebook?

lbccom, 2009/11/24 02:12

for some hp notebook simple reset bios to default settings and then wifi start work

lbccom, 2009/11/04 11:12

in last ubuntu 9.10 sound work by default, but some issue with wifi (ad-hoc)

cutter, 2009/10/24 12:41

In my case sound has worked only after adding:

options snd-hda-intel model=laptop

on /etc/modprobe.d/alsa-base

dnaura, 2009/10/12 18:08

Another point : 3D which is not working even with ATI drivers.

smokey, 2009/10/12 03:19

Installed Ubuntu Jaunty 64bit - all components work with some 'tweaks'. Pulse-audio (by default in Jaunty) wasn't very reliable so reverted back to Alsa and all good. Use this as my work laptop so reliability is important and the only issue is an occasional (random) freeze that requires a hard reboot. Not ideal but I can't pinpoint the cause yet and it isn't critical enough to concern me - the troubleshoot for it is an ongoing project! I have Virtualbox installed and run Windows XP and Win Svr 2003 (including SQL Server and Crystal Enterprise Server) on it for a work-related proprietary database with no issues whatsoever. It also doesn't shutdown completely at times (leaves the screen black with a blinking 'underscore' but again this is not an issue in day to day use.

dnaura, 2009/10/12 18:07

I finally managed to make sound work (in fact headphones and micro were working before but not loudspeakers) with kernel 2.6.31.1 (cooker).
Some problems with kde4 and plasmoid which crash and restart immediatly (without restarting X. So not annoying.
Not yet tried qemu or virtualbox (mandatory also for me)

KeithL, 2009/10/12 18:55

Ubuntu Jaunty 64bit running 100% - sound only works after upgrading kernel.
ATI drivers loaded to get 3D working 100%

But there is a problem with HDMI. If you use HDMI, do not pug or unplug the cable with the system running - it will 'disable' the keyboard, requiring power cycle to recover.
BUT, if you switch on your TV screen between HDMI inputs - same as if you unplugged - keyboard freezes up. Just take care to prevent this and HDMI works OK.

kovalenkov, 2009/10/02 05:54

Tried to install Linuix Mint on it. Sound doesn't work.
Tried to set up modprobe.conf file, but it doesn't exist. Created a .conf file in /etc/modprobe.d/ directory and put options line in it, still no results.

dnaura, 2009/10/01 22:23

tried to indtall mandriva 2009.1 on this laptop. But I can't manage to make sound work.

My /etc/modprobe.conf is the following one:

options snd-ac97-codec power_save=1

install scsi_hostadapter /sbin/modprobe ahci; /sbin/modprobe ata_piix; /bin/true

install usb-interface /sbin/modprobe ehci_hcd; /sbin/modprobe uhci_hcd; /bin/true

remove snd_hda_intel /sbin/modprobe –first-time -r –ignore-remove snd_hda_intel

install snd_hda_intel /sbin/modprobe –first-time –ignore-install snd_hda_intel

options snd-hda-intel model=hp

:(

lbccom, 2009/09/23 18:07

card reader - works

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hp_probook_4710s.txt · Last modified: 2010/10/13 15:21 (external edit)
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